FAQs
ANDROMEDA CROWN FAQs | YOUR LUXURY CAR MANAGEMENT QUESTIONS ANSWERED
OUR FAQs
Frequently Asked Questions
At Andromeda Crown, we provide luxury, exotic, and classic car owners in South Florida, including executives, residents, companies, and snowbirds, with high-touch automotive care and on-site vehicle management. This FAQ page is designed to answer the most common questions about our services, including on-site luxury car care, concierge car services, expert maintenance, and luxury mobile detailing in Miami.
We ensure your vehicles remain in pristine condition, preserving performance, appearance, and long-term value. Every service is tailored to your lifestyle, with seamless coordination and attentive care at your location.
Our Miami automotive services include: Luxury On-Site Car Care, Vehicle Management & Luxury Mobile Car Detailing, On-Site Luxury Car Storage Management, Luxury Car Detailing Services, Vehicle Customization and Car Enhancement Coordination, Advanced Vehicle Reconditioning Services, Luxury Car Restoration Oversight and Project Management, Luxury Vehicle Refurbishing & Enhancement Services and Concierge-Level Support for Luxury, Exotic & Classic Cars .
Whether you are a seasonal resident, executive, company fleet manager, or collector, our tailored vehicle care solutions keep your cars ready for the road, garage, or showroom, all at your convenience in South Florida.
FAQ Categories
General Services
We provide full-service solutions for luxury, exotic, and classic cars, including automotive asset management, on-site car care and vehicle management, storage management at your private garage, dealer management, mechanic and body shop selection, sales and acquisition, logistics, registration, luxury car detailing, mobile detailing in Miami, vehicle customization, reconditioning, restoration, refurbishing, and concierge support.
Do you offer a la carte services? We offer three optional vehicle management plans: the Professional Plan, the Elite Plan, and a fully customizable plan. You can visit our pricing page for more details. A la carte services can also be arranged upon request to suit your specific needs.
Costs vary depending on the level of service and the chosen management plan. We offer three optional plans: Professional, Elite, and a fully customizable plan. Contact us for a quote tailored to your vehicle and specific needs
Yes, we provide comprehensive on-site vehicle management for both vintage and luxury cars, including specialized care for exotic and collector vehicles at your private garage.
While we do not provide traditional storage facilities, our on-site vehicle management services include meticulous care, maintenance planning, and protection to ensure your cars remain in pristine condition, regardless of the season or climate.
Andromeda Crown provides exclusive on-site luxury car management at your private garage, as well as access to our professional shop for specialized services. We offer high-touch concierge care, maintenance coordination, detailing, and personalized vehicle management tailored to your schedule and needs.
Membership Plans and Services
Benefits Included in All Plans
We offer three distinct membership plans: the Professional Plan, the Elite Plan, and a Custom Plan tailored to your specific needs.
Our three vehicle management plans are designed to provide flexible, high-touch care. The Professional Plan ($199/month per vehicle) offers essential management and attentive care for a single car. The Elite Plan ($599/month per vehicle) delivers a higher level of personalized service, including enhanced concierge support. The Custom Plan is fully tailored for extensive or highly specialized needs, with pricing and services designed specifically for your vehicles. Visit our pricing page to see the full details and benefits of each plan.
For extensive collections or vehicles with specialized requirements, our Custom Plan offers fully tailored management and concierge solutions. Contact us to design a plan customized to your collection size and specific needs.
Finding the Perfect Plan
All plans include personalized attention, proactive vehicle care, swift problem resolution, dedicated support, and concierge-level service. You can enjoy peace of mind knowing your luxury, exotic, or classic vehicles are maintained with expert precision and the highest standard of care.
Yes. If your needs go beyond the standard options, we can create a fully tailored plan to provide the exact level of vehicle management, care, and concierge service required for your collection.
Our plans are designed to provide high-touch care for any number of vehicles. The Professional Plan offers essential management and concierge services. The Elite Plan provides an elevated level of personalized care, ideal for clients seeking more comprehensive attention. The Custom Plan is fully tailored for extensive collections or vehicles with specialized requirements, offering bespoke management and concierge solutions to meet your specific needs.
along with priority access to our luxury services, personalized coordination, and concierge support. Members also benefit from seamless planning, attention to detail, and exclusive access to premium vehicle management services across all plans.
Detailing Services
Maintenance Scheduling
Additional Services
We do not provide traditional storage facilities. Instead, we offer on-site luxury car management at your private garage and full concierge services, ensuring your vehicles are meticulously cared for, maintained, and ready for the road or showroom at all times
General Membership Questions
Plan-Specific Questions
Yes. Each plan provides a full suite of services tailored to your vehicles. From essential care in the Professional Plan to comprehensive management in the Elite and Custom Plans, all services, including on-site care, detailing, logistics, customization, reconditioning, and concierge support, are included and can be adapted to your needs.
Yes. Your plan is flexible and can be adjusted over time to accommodate new vehicles, changes in your collection, or evolving concierge service needs. We ensure your vehicles continue to receive seamless, personalized care at every stage.
Security and Billing Questions
General Services
Our headquarters are located in Miami, Florida, our core services, including those offered within our Membership Plans, are currently concentrated in South Florida. This allows us to provide the highest level of attention and personalized service to our clients. For the most up-to-date information on our service area, we recommend visiting our "Cities We Serve" page on our website. However, for certain services like international logistics or consulting on car purchases, we can leverage our established partnerships to assist clients nationwide and even internationally.
Absolutely, we can create a customized service package based on your requirements.
Effortless Management
Seamless Acquisition & Disposition
On-Site Vehicle Care & Detailed Inspections
Each visit is tailored for performance, preservation, and comfort, and includes a visual inspection with reporting, battery health check, premium exterior wash, interior cleaning, vehicle systems exercise, fluid level checks, tire pressure management, and a comprehensive vehicle health report.
Our specialists perform detailed visual inspections with every on-site visit. Each inspection checks for leaks, fluid levels, and signs of wear, ensuring your vehicles remain in optimal condition. You’ll receive a comprehensive report after each session.
Yes. After each on-site visit, you receive a comprehensive report documenting your vehicle’s condition, maintenance notes, and recommendations for ongoing care. This ensures transparency, accountability, and peace of mind for collectors and executives.
Preservation & Performance
Global Logistics
Expert Advisory & Consulting
Disclaimer
No. While we can provide information on a variety of topics, we are not a substitute for a financial advisor or attorney. Please consult with a qualified professional for any financial or legal advice.
Yes. We provide high-touch customization and modification services at our own professional shop, and for specialized needs, we coordinate with carefully vetted partner shops. Every project is managed with precision and tailored to your vehicles and collection.
Returns and Refunds
A: Our return and refund policy varies based on the nature of the service or product. Please see a brief summary below:
- Advisory & Management Services (e.g., collection management, investment advice): Due to the customized nature of these services, returns and refunds are not available.
- Merchandise (physical products): All merchandise from Andromeda Crown is final sale and non-returnable. Our products are custom-made or customized individually to meet specific customer preferences, making them non-refundable. We encourage you to carefully review product details before making a purchase.
- Vehicle Care Services (e.g., storage, repairs, detailing, customization): Our fee covers managing and coordinating these services with our trusted vendors. For specific return or refund policies related to the services themselves, please contact the vendor directly. We are happy to provide their contact information.
- Logistics & Transportation (e.g., vehicle transport): Our fee covers managing and coordinating your vehicle shipping and logistics with our trusted carriers. For specific return or refund policies related to the transportation services, please contact the carrier directly. We are happy to provide their contact information.
- Registration & Titling Assistance: Returns and refunds are not available for this service due to the nature of government interactions.
- Insurance & Claims Management: Returns and refunds are not available for this service, as it involves working with external insurance providers.
Still Have Questions?
Still Have Questions?
Ready to Experience the Andromeda Crown Difference?
Visit our website today to explore our Membership Plans in detail and discover how we can enhance your luxury car ownership journey. Contact our team to discuss your specific needs and unlock a world of effortless car care.
Don’t wait! Let Andromeda Crown be your trusted advisor in luxury car management. Contact us today!